Help
Questions
Everything we are asked most often. If your question is not here, we are happy to answer it directly.
Contact usHow do I place an order?
Choose your size on the product page, add it to your bag and go through checkout. You will receive an order confirmation by email as soon as payment is accepted.
Which payment methods do you accept?
Card payments are processed through our secure checkout. Your card details are handled by the payment provider and never stored on this site.
How much is delivery and how long does it take?
Delivery options and costs are shown at checkout, before you pay. The full details are on our shipping page.
Can I return or exchange a piece?
Returns are covered by our refund policy, which sets out the conditions and the time limit that apply to your order.
How should I care for linen and cotton?
Wash cool, with similar colours, and dry flat or on a low heat. Both fabrics soften with each wash — a little creasing is part of how they wear.
How do I get in touch?
Send us a message from the contact page and include your order number if your question is about an existing order.